#1 Way To Sell More Using Social Media

This is my last post in a series on the Top Seven Ways to Sell More by Using Social Media. Remember, the person with the most popular answer to my question at the bottom of this blog post wins $1,500 in Trigger Event Selling services

The #1 way to sell more by using social media is to learn of opportunities just after a decision maker has experienced a Trigger Event, that makes them realize what they have is not longer sufficient, but before they notice, or worse yet call, your competition – This powerful selling window is called the Window of Dissatisfaction.

My experience is that the single most powerful Trigger Event is a change in a decision maker at an organization.

You know this scenario. You have an account you want to get into, but the competition is entrenched in the account and no matter how often or how hard you try, you can’t get in. Then, one day, the decision maker at the account changes. Suddenly, resistance disappears and, before you know it, you have yourself a new customer.

The opposite is also quite common. You have a relationship with a decision maker, and that relationship allows you to enjoy the benefits of having the “inside track” on a lot of new projects. Then, one day your reliable contact leaves and you lose the business to someone else!

Just like MIT’s Lead Response Study shows the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The ideal moment to cold call a decision maker is as soon as possible after the Trigger Event has happened and the best solution I have found to learn of these events as soon as possible is TweetDeck.

Now for all you Twitter fanatics out there, yeah I get that Twitter is the power behind TweetDeck but who has the time to sit around on Twitter waiting for a decent Tweet – like this one about a new CFO being hired – to show up.

My preference is to set up a column inside TweetDeck with a search for lets’ say VP of Sales and then every now and again include a filter that allows me to make the search results relevant to my sales targets. In this case finding more customers in Boston.

So this month’s question is how else can you use TweetDeck or something similar to harness a change in decision makers to sell more. Win $1,500 worth of Trigger Event services by submitting either a great example of, or great idea on, how to use TweetDeck or a similar service to sell more. To win the $1,500 prize you must get the most votes for your answer.

Answers are submitted by commenting on this blog post. Answers are voted on by clicking on the button that appears at the end of each answer/comment.

Winners are announced the last Tuesday of the month – April 27rh – so voting ends at Midnight (MST) on Monday April 26th.

Answers/comments need to be approved – to avoid spam – which typically takes just a few minutes. Contact me by phone (+1.403.874.2998), Skype (Craig.Elias), or this contact form, if you don’t see your comment approved within a few minutes of posting it.

Use the button below to Tweet , Stumble!, Digg, and email your friends so you get the most votes, because the voting system I use does not allow you to vote for your own answers.

Good luck & have an eventful week!

Craig

  • http://www.grantsinternational.com Jake Blumes

    I like the idea of offering exclusive discounts and deals to Twitter followers and Facebook fans. Something like 20% off our regular price if you purchase before April 30. Need to have a deadline. It’s easy to verify. I haven’t tried this yet, but I plan to once we have enough fans and followers.

    • http://www.ShiftSelling.com Craig Elias

      Jake;

      I only have one question for you. Why wait?

      I would test it out now so you have it perfected by the time you have ‘enough’ fans and followers.

      One of my best resources – How to replicate your biggest sales wins – is only available when people follow me on Twitter…Twitter.com/CraigElias. Once someone follows me I have Social Oomph configured to send them a direct message with a link to the resource. It checks my Twitter followers every four hours. You can see more about this at http://www.shiftselling.com/2009/11/02/number-5-way-to-sell-more-using-social-media/.

      Good luck – Craig

  • http://www.rdacorp.com betsy silver

    use TweetDeck to find out about recent mergers/acquisitions

  • http://lostearthadventures.com Richard Goodey

    There are some applications for twitter that analyze how well your competitor is doing on Twitter. There are some people who you want re-tweeting your posts because they are well respected and when they speak people listen! The following sites I will provide you with will help. They will let you know how respected a fellow tweeter is and wether or not people do as instructed by the tweeter. Hard to explain in not many words but for example: One of our competitors has 200 people following them. They posted a tweet and 8000 people read it. (yes you can find out how many people clicked on their links with this analyzing software) The people didn’t just read the tweet they clicked on a link to the competitors site because the person who re-tweeted our competitor is a well respected person who writes reviews on products. So if you have a good product make sure you can get someone who is well respected on twitter to re tweet you and if you have a good product and can get their attention it shouldn’t be too hard. Also there is a service that shows you how well you are doing on twitter and how to improve your tweeting there is a lot to learn, it is not just about posting news. I hope you can understand what I have written I think if I give you the links below you can play around for yourself and I hope it is of use to you. Also there is software set a calendar of when you want the tweets sent out.
    http://tweetreach.com/
    http://www.tweetpsych.com/
    http://klout.com/
    http://tweetstats.com/
    Regards,
    Richard Goodey

  • http://lostearthadventures.com Richard Goodey

    There is also a function on one of my above links to find out when most people are checking out twitter. You should program your tweets to come out at peak times.

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