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	<title>SHiFT! - TURN PROSPECTS INTO CUSTOMERS by Harnessing Trigger Events &#187; The Book</title>
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	<description>OUTSELL YOUR COMPETITION by Harnessing &#039;Trigger Events&#039; to get in front of highly motivated decision makers at EXACTLY the right time</description>
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	<itunes:summary>OUTSELL YOUR COMPETITION by Harnessing &#039;Trigger Events&#039; to get in front of highly motivated decision makers at EXACTLY the right time</itunes:summary>
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		<title>Sales 2.0 Conference and Book Launch in Boston</title>
		<link>http://shiftselling.com/2010/06/21/sales-2-conference-and-book-launch-in-boston/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=sales-2-conference-and-book-launch-in-boston</link>
		<comments>http://shiftselling.com/2010/06/21/sales-2-conference-and-book-launch-in-boston/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 04:05:54 +0000</pubDate>
		<dc:creator>Craig</dc:creator>
				<category><![CDATA[Prospecting]]></category>
		<category><![CDATA[The Book]]></category>
		<category><![CDATA[Trigger Events]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[Book]]></category>
		<category><![CDATA[Book Launch]]></category>
		<category><![CDATA[Boston]]></category>
		<category><![CDATA[Endorsements]]></category>
		<category><![CDATA[Gerhard Gschwandtner]]></category>
		<category><![CDATA[Ivan Misner]]></category>
		<category><![CDATA[Keith Ferrazzi]]></category>
		<category><![CDATA[Sales 2.0]]></category>
		<category><![CDATA[Steven M.R. Covey]]></category>
		<category><![CDATA[Tibor Shanto]]></category>
		<category><![CDATA[Tim Draper]]></category>
		<category><![CDATA[Trigger Event Book]]></category>

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		<description><![CDATA[This blog post is about three things: My Trigger Event Sellingâ„¢ session at the Sales 2.0 Conference in Boston on June 28th The upcoming book launch for the Trigger Event Sellingâ„¢ book SHiFT! A three-part,Â  no-charge, webinar series on how <a href="http://shiftselling.com/2010/06/21/sales-2-conference-and-book-launch-in-boston/">[...]</a>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style" addthis:url='http://shiftselling.com/2010/06/21/sales-2-conference-and-book-launch-in-boston/' addthis:title='Sales 2.0 Conference and Book Launch in Boston' ><a class="addthis_button_linkedin"></a><a class="addthis_button_twitter"></a><a class="addthis_button_stumbleupon"></a><a class="addthis_button_facebook"></a><a class="addthis_button_email"></a><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_compact"></a></div><p><img class="alignright" style="margin-left: 10px; margin-bottom: 10px;" src="http://ShiftSelling.com/files/images/SHiFT_Book_Cover.jpg" alt="" width="165" height="255" />This blog post is about three things:</p>
<ul>
<li>My Trigger Event Sellingâ„¢ session at the Sales 2.0 Conference in Boston on June 28<sup>th</sup></li>
<li>The upcoming book launch for the Trigger Event Sellingâ„¢ book <em>SHiFT!</em></li>
<li>A three-part,Â  no-charge, webinar series on how to harness Trigger Events to turn prospects into customers</li>
</ul>
<h3><strong>Boston</strong></h3>
<p>I will be <strong>speaking at the </strong><a href="http://sales20conf.com/boston2010/speakers.html" target="_blank"><strong>Sales 2.0 Conference</strong> </a>East on June 28<sup>th</sup> in the Renaissance Boston Waterfront Hotel.</p>
<p>I speak from 3:15 to 4:15 on how to <em>Find Hidden Opportunities &amp; Shorten Sales Cycles by Harnessing Triggers Events</em>.</p>
<p>During that session I will:</p>
<ol>
<li>Detail some of my latest Trigger Event Sellingâ„¢ strategies</li>
<li>Provide information on a number of creative Trigger Event alert options</li>
<li>Give away 80 copies of the preview version of my upcoming Trigger Event Sellingâ„¢ book <em>SHiFT! Harness The Trigger Events That TURN PROSPECTS INTO CUSTOMERS</em></li>
<li>Share information of my upcoming three-part,Â  no-charge, webinar series with Tibor Shanto, the co-author of my book.</li>
</ol>
<p>Call or text my cell phone number (+1.403.874.2998) if you are attending the Sales 2.0 Conference and would like to connect in person at the conference.</p>
<h3><strong>Book Launch</strong></h3>
<p>Now that my Trigger Event book <em>SHiFT!</em> has gone through the final approval processes with the publisher and the logistics company, it should be added to all the major online and offline book stores by late August or early September.</p>
<p>With <strong>endorsements from Steven M.R. Covey, Keith Ferrazzi, Dr. Ivan Misner, Gerhard Gschwandtner, Tim Draper</strong> we look forward to helping forward thinking sales and marketing professionals grow sales faster by harnessing Trigger Events to get in front of highly motivated decision makers at EXACTLY the right time.</p>
<p>Not wanting to wait until September to launch the book, 80 copies of the preview version of the book will be available to participants of the Trigger Event session at the Sales 2.0 Conference in Boston <strong>and the first five people who call</strong> and share a success story about how they used Trigger Events to close a big sale. If you get my voice mail be sure to leave a message.</p>
<h3><strong>Three Part Webinar Series</strong></h3>
<p>On Tuesday July 13<sup>th</sup> Tibor Shanto and I will be delivering the first of three webinars (one each on the three major types of Business-To-Business Trigger Events).</p>
<p>The first webinar &#8220;<a href="https://www2.gotomeeting.com/register/841144594" target="_blank">Exploiting Untapped Opportunities: 3 Strategies for Using Executive Sales Triggers</a>&#8221; will share insights into the many Business-To-Business sales opportunities created by a single executive change and discuss unique strategies to gain an unfair advantage over your competition when executive changes happen.</p>
<p>Each one-hour webinar starts at 1:00PM Eastern / 10:00AM Pacific on the 2nd Tuesday of every month &#8211; July 13<sup>th</sup>, August 10<sup>th</sup>, September 14<sup>th</sup>.</p>
<p>Stay tuned for registration links for the other two on webinars.</p>
<p>Have an <em>Eventful </em>week!</p>
<p>Craig</p>
<div class="addthis_toolbox addthis_default_style" addthis:url='http://shiftselling.com/2010/06/21/sales-2-conference-and-book-launch-in-boston/' addthis:title='Sales 2.0 Conference and Book Launch in Boston ' ><a class="addthis_button_google_plusone" g:plusone:size="medium" ></a><a class="addthis_counter addthis_pill_style"></a></div>]]></content:encoded>
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		<title>Back on track&#8230;finally!</title>
		<link>http://shiftselling.com/2007/11/28/back-on-trackfinally/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=back-on-trackfinally</link>
		<comments>http://shiftselling.com/2007/11/28/back-on-trackfinally/#comments</comments>
		<pubDate>Wed, 28 Nov 2007 14:21:02 +0000</pubDate>
		<dc:creator>Craig</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Chapter 1 - Window of Dissatisfaction]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Trigger Events]]></category>
		<category><![CDATA[Buying Triggers]]></category>
		<category><![CDATA[Window of Dissatisfaction™]]></category>

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		<description><![CDATA[After spending several weeks trying to make a certain forum system work with Windows Live Writer or ecto I finally gave up and had my technical expert Mark Edwards replace the forum system. Thanks to Mark I can now use <a href="http://shiftselling.com/2007/11/28/back-on-trackfinally/">[...]</a>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style" addthis:url='http://shiftselling.com/2007/11/28/back-on-trackfinally/' addthis:title='Back on track&#8230;finally!' ><a class="addthis_button_linkedin"></a><a class="addthis_button_twitter"></a><a class="addthis_button_stumbleupon"></a><a class="addthis_button_facebook"></a><a class="addthis_button_email"></a><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_compact"></a></div><p>After spending several weeks trying to make a certain forum system work with <a href="http://windowslivewriter.spaces.live.com/blog/cns!D85741BB5E0BE8AA!1442.entry">Windows Live Writer</a> or <a href="http://infinite-sushi.com/software/ecto/">ecto</a> I finally gave up and had my technical expert Mark Edwards replace the forum system.</p>
<p>Thanks to Mark I can now use an offline blogging tool to generate blog posts while I am offline, publish them once I get back online, AND have a forum system at the same time.</p>
<p><a href="http://www.shiftselling.com/2007/10/08/whats-the-big-deal-about-trigger-events/#comments">David&#8217;s comment back on October 9th</a> is very valid. David is talking about when a customer has an internal crisis and moves beyond the Window of Dissatisfaction and into the buying mode of Searching For Alternatives.</p>
<ul>
<li><strong>Window of Dissatisfaction</strong>: A Window of Dissatisfaction occurs after a buyer experiences <span style="text-decoration: underline;">an initial</span> <em>Trigger Event</em> and realizes that their current solution no longer meets their needs but before they start the process of searching for alternative solutions.</li>
<li><strong>Searching for Alternatives</strong>: Searching for Alternatives is when a buyer experiences <span style="text-decoration: underline;">a series of </span><em>Trigger Events</em> and now realizes that their current solution no longer meets their needs and is actively searching for alternative solutions</li>
</ul>
<p>The table below describes the differences in the types of customers you get depending on which buying mode they are in when you get to them.</p>
<table border="1" cellspacing="2" cellpadding="2" width="502">
<tbody>
<tr>
<td width="151" valign="top"></td>
<td width="170" align="center"><strong>Window of Dissatisfaction</strong></td>
<td width="172" align="center"><strong>Searching For Alternatives</strong></td>
</tr>
<tr>
<td width="151" valign="top"><strong> Customer Type</strong></td>
<td width="170" align="center">Core</td>
<td width="172" align="center">Peripheral</td>
</tr>
<tr>
<td width="150" valign="top"><strong> Loyalty</strong></td>
<td width="170" align="center">Loyal</td>
<td width="172" align="center">Disloyal</td>
</tr>
<tr>
<td width="149" valign="top"><strong> Profitable</strong></td>
<td width="170" align="center">80% of Profit</td>
<td width="172" align="center">20% of Profit</td>
</tr>
<tr>
<td width="149" valign="top"><strong> Demanding</strong></td>
<td width="170" align="center">20% of Headaches</td>
<td width="172" align="center">80% of Headaches</td>
</tr>
<tr>
<td width="148" valign="top"><strong> Reference</strong></td>
<td width="170" align="center">Gladly</td>
<td width="172" align="center">Unlikely</td>
</tr>
<tr>
<td width="148" valign="top"><strong> Referrals</strong></td>
<td width="170" align="center">Likely</td>
<td width="172" align="center">Unlikely</td>
</tr>
</tbody>
</table>
<p>David is <span style="text-decoration: underline;">partly correct</span> when he says getting to customers who have experienced a <em>Trigger-Event</em> results in more demanding customers.</p>
<p>The secret to leveraging <em>Trigger Events</em> is to get to buyers right after their <span style="text-decoration: underline;">first</span> <em>Trigger Event &#8211; </em>The one that shifts them from Status Quo into the Window of Dissatisfaction. If you miss the Window of Dissatisfaction buyers very often experience a second <em>Trigger Event</em> or a series of additional <em>Trigger Events</em> and now they enter the buying mode of Searching for Alternatives and they <span style="text-decoration: underline;">are much more likely</span> to become the kind of demanding customers David refers to.</p>
<p><strong>Trigger Resources To Consider</strong></p>
<p>&#8220;<em><a href="http://boralibov.blog.com/2287496/">How To Strategically Use The News To Identify &amp; Create New Business Opportunities</a></em>&#8221;</p>
<p>Please <a href="http://shiftselling.com/contact">contact me</a> when you have any ideas, resources, or success stories about leveraging &#8216;<em>Trigger Events</em>&#8216; &#8211; aka selling triggers &#8211; that you want to share.</p>
<p>Have an eventful week!</p>
<p>Craig</p>
<div class="addthis_toolbox addthis_default_style" addthis:url='http://shiftselling.com/2007/11/28/back-on-trackfinally/' addthis:title='Back on track&#8230;finally! ' ><a class="addthis_button_google_plusone" g:plusone:size="medium" ></a><a class="addthis_counter addthis_pill_style"></a></div>]]></content:encoded>
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