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	<title>SHiFT! - TURN PROSPECTS INTO CUSTOMERS by Harnessing Trigger Events &#187; Customer Decision Journey</title>
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	<description>OUTSELL YOUR COMPETITION by Harnessing &#039;Trigger Events&#039; to get in front of highly motivated decision makers at EXACTLY the right time</description>
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	<itunes:summary>OUTSELL YOUR COMPETITION by Harnessing &#039;Trigger Events&#039; to get in front of highly motivated decision makers at EXACTLY the right time</itunes:summary>
	<itunes:author>SHiFT! - TURN PROSPECTS INTO CUSTOMERS by Harnessing Trigger Events</itunes:author>
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	<itunes:subtitle>OUTSELL YOUR COMPETITION by Harnessing &#039;Trigger Events&#039; to get in front of highly motivated decision makers at EXACTLY the right time</itunes:subtitle>
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		<title>McKinsey, Eliot, and the Funnelholic</title>
		<link>http://shiftselling.com/2009/07/09/mckinsey-elliott-and-the-funnelholic/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=mckinsey-elliott-and-the-funnelholic</link>
		<comments>http://shiftselling.com/2009/07/09/mckinsey-elliott-and-the-funnelholic/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 12:31:12 +0000</pubDate>
		<dc:creator>Craig Elias</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[Craig Rosenberg]]></category>
		<category><![CDATA[Customer Decision Journey]]></category>
		<category><![CDATA[David Court]]></category>
		<category><![CDATA[Eliot Axelrod]]></category>
		<category><![CDATA[Funnelholic]]></category>
		<category><![CDATA[McKinsey]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Trigger Events]]></category>

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		<description><![CDATA[In case you missed it, McKinsey &#38; Co.â€™s recent research of 20,000 people, in the three geographical regions, and five major industries, on the customer decision journey identified that Trigger Events are the first step in a making a purchase <a href="http://shiftselling.com/2009/07/09/mckinsey-elliott-and-the-funnelholic/">[...]</a>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style" addthis:url='http://shiftselling.com/2009/07/09/mckinsey-elliott-and-the-funnelholic/' addthis:title='McKinsey, Eliot, and the Funnelholic' ><a class="addthis_button_linkedin"></a><a class="addthis_button_twitter"></a><a class="addthis_button_stumbleupon"></a><a class="addthis_button_facebook"></a><a class="addthis_button_email"></a></div><p><a href="http://www.mckinseyquarterly.com/The_consumer_decision_journey_2373?pagenum=1#interactive" target="_blank"><img style="margin: 0px 0px 5px 5px; display: inline" align="right" src="http://www.shiftselling.com/files/images/McKinsey's Customer Decision Journey.jpg" width="218" height="163"></a> In case you missed it, McKinsey &amp; Co.â€™s recent research of 20,000 people, in the three geographical regions, and five major industries, on the customer decision journey identified that <strong>Trigger Events are the first step in a making a purchase decision</strong>. To learn more take five minutes and watch David Court explain <a href="http://www.mckinseyquarterly.com/The_consumer_decision_journey_2373?pagenum=1#interactive" target="_blank"><strong>the new customer decision journey</strong></a>.</p>
<p>Congratulations to Eliot Axelrod.&nbsp; Eliot receives $1,500 worth of Trigger Event services (training, coaching, advise) for getting the most votes for his answer to the question related to the <a href="http://www.shiftselling.com/2009/06/08/the-number-1-mistake-sales-people-make/" target="_blank">#1 Mistake Sales People Make</a>, by midnight of Monday July 29th.</p>
<p>Craig Rosenberg of Funnelholic fame recently asked me what marketers could be doing to harness <em>Trigger Events</em>. In this interview I share what I think are <strong>three of the top Web 2.0 applications</strong> marketers should consider. You can read the <a href="http://www.funnelholic.com/2009/06/11/triggering-more-revenue-thought-leadership-interview-23-with-craig-elias-from-shift-selling/">full interview</a> at Funnelholic.com.</p>
<p>Iâ€™m off for month of summer holidays and when I return Iâ€™ll start series of posts on <strong>Seven Ways Sell More by Using Social Media</strong>. Each post will detail how you can use social media to identify, learn of, and harness the Trigger Events that TURN PROSPECTS INTO CUSTOMERS.</p>
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